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Cyber Security Day #8 Incident Management

By 23rd November 2015Italik News

incident-management

Is your business prepared and ready to continue in the event of a cyber-attack?

All organisations will experience an information security incident at some point. Investment in establishing effective incident management policies and processes will help to improve resilience, support business continuity, improve customer and stakeholder confidence and reduce any financial impact.

Italik helps to create network and infrastructure solutions with built-in business continuity and procedures:

  • Incident Management Policy
  • Staff awareness training
  • Business continuity planning
  • Disaster recovery systems and procedures
  • Secure offsite backup (cloud or physical) solutions

 

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Service Desk Engineer

Job Description:

  • Provide first point of contact to Italik customers primarily
    onsite but also remotely for infrastructure support. 
  • Work as part of a team to deliver IT Support to our
    customer database under the guidelines of ITIL.
  • Assist on project work where required under the guidance
    of the Project Manager. 
  • Ensure customers are provided with quality support.

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